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You Have a Team of Professionals on Your Side.

The ISS team is comprised of experienced law enforcement officials from local police departments, state bureaus of investigation, FBI, ATF, DEA, and the US Secret Service. Many are also military veterans. Our investigators and analysts are located as far north as Wisconsin and New York and as far south as Texas and Florida. In addition to our core team of investigators, we have more than 40 employees and contractors available to conduct investigations and specialized services.

Our company, employees and contractors are fully insured and licensed to complete background, polygraph and private investigations as required by NC and SC state laws

All employees and contractors undergo rigorous background checks, and exceed our profession's high ethical standards.

Kenneth C. Miller

Kenneth C. Miller, President

Ken Miller brings 40 years of law enforcement experience to ISS. Most recently, he served as Chief of Police for two large cities: Greensboro, NC and Greenville, SC. Prior to that, he served in multiple positions of increased responsibility at Charlotte-Mecklenburg Police, attaining the rank of deputy police chief after 21 years of service with the department. Among his many responsibilities, he oversaw all departmental HR functions, including recruiting and hiring processes. Ken is known for his ability to initiate and manage large projects, leading with integrity, and building high-performing organizations.

Lanisha Lilly

Lanisha Lilly, Background Services Administrator

Lanisha Lilly began conducting background investigations with ISS in 2008 working with all pre-employment customers. With a master's degree in Administration of Justice, she is incredibly knowledgeable about the intricacies of the criminal justice system and how they impact the findings of background investigations. In her role as Background Investigations Administrator, Lanisha acts as a client service advocate and inspires team members to produce quality investigations and reports.

Katherine Scheimreif

Katherine Scheimreif, Operations Director

As the ISS Director of Investigations, Katherine is a seasoned criminal and administrative investigator, known for her rapport-building and interviewing skills. A former police sergeant in Charlotte (NC), she supervised the federal Violent Crime Task Force for many years, supervised vice/narcotics investigations, and served as an Internal Affairs investigating supervisor for more than four years. She excels at complex criminal and administrative investigations, and interviewing employees, witnesses and suspects. Her ability to identify core behavioral, policy and misconduct violations is exceptional.

David Stephens

David Stephens, Private Investigator and Consultant

Dave Stephens has served as the Director of Operations for ISS for more than a decade, and has helped clients develop and implement background investigation programs from entry-level applicants to comprehensive due diligence for executive hires. Additionally, he has managed due diligence investigations for numerous major cities searching for their next police chief. Dave brings a wealth of experience from his 30 years in policing. He retired from the Charlotte-Mecklenburg Police Department as a deputy chief, and earlier served as the Internal Affairs commander for 10 years, overseeing all personnel investigations.

David Poston

David Poston, ISS Private Investigator and Consultant

Dave Poston served a full career in the Charlotte-Mecklenburg (NC) Police Department, retiring as a police captain. With more than 10 years of administrative and criminal investigations, he completed and managed internal misconduct investigations. While serving as an interim police Chief in Albemarle (NC), he addressed multiple human resource, investigation and policy needs. With ISS, Dave is currently involved in a police administrative investigation for an American Indian settlement in Iowa that may also involve criminal misconduct. He is completing a full policy review of the police organization there.

Timothy Forrestall

Timothy Forrestall, ISS Private Investigator and Consultant

Tim is a career FBI agent who investigated criminal and counterintelligence matters, to include double agents, writing and executing many search warrants and FISA warrants. He investigated internal EEO investigations and participated in background investigations of political appointees requiring Senate confirmation. While at FBIHQ, Tim provided risk-mitigation consultations, interviews and reports for domestic and international high-risk confidential source operations. Tim also designed and implemented a human intelligence (HUMINT) risk mitigation methodology adopted by the FBI.

Courtney Schrum

Courtney Schrum, Information and Data Analyst

Courtney Schrum began working for ISS in 2006 as a background investigator and data analyst. She was instrumental in implementing employee biometric fingerprinting for one of North Carolina's largest school systems. In 2010, she was appointed project manager for ISS's largest federal contract where she managed a pool of 15 contractors. After a four-year absence to nurture her first child, Courtney resumed working at ISS in 2021.

Mitzi Phillips

Mitzi Phillips, Information and Data Analyst

Mitzi has been a data analyst and background investigator with ISS since 2019. In 2020, she joined the team conducting pre-employment background checks. As a 13-year hiring manager for Atrium Health, Mitzi has honed her interviewing skills when questioning job applicants and stands ready to handle those more complex background investigations when needed.

Susan Danielsen

Susan Danielsen, Background Investigator

Susan is a retired US Army Military Police officer who served in positions of increasing responsibility here and abroad, in peacetime and in combat zones. She spent most of her career as a paratrooper at Fort Bragg, NC, culminating her career there as the installation's Provost Marshal. Upon retirement, she provided program management to security contracts for a US Army base in Qatar, a US Army base in Maryland, and the US Embassy in Kabul, Afghanistan. Susan then served for more than six years as the Public Information Officer for the Greensboro (NC) Police Department. She now conducts background investigations, and writes creative and technical communication for US ISS.

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